Available to all customers using its iPhone app the pilot service allows conversations to be held in real time with a messaging bot trained in how to deal with common complaints and problems such as ...
Customers of a host of banks, including Bank of Scotland, Lloyds, Halifax and TSB, are reporting problems accessing funds through their banking apps Bank of Scotland customers are among thousands who ...
Major banks including Lloyds, Halifax and Bank of Scotland are having issues with their apps and online services today following a global IT outage. Amazon Web Services (AWS) is currently down and ...