Unexpected late fees are being refunded. But curent customers of Quantum Fiber could see equipment replaced and face the need to find a new internet service provider in the months ahead.

Artificial intelligence is gaining traction as a key tool for reducing billing errors as providers struggle with rising administrative burdens. A recent survey of 800 Americans and 200 healthcare ...

At the 12th Annual Spine, Orthopedic and Pain Management-Driven ASC Conference + The Business of Spine, Lisa Rock will give a presentation titled “Tough Coding and Billing Issues for Pain Management.” ...

The town of Bayfield is working to resolve a problem with its monthly utility billing setup. At least one Bayfield resident, John Werner, expressed concern over not receiving any utility bills dating ...

Atlanta-based Northside Hospital said it has resolved billing issues for a woman who receives coverage through Christian healthcare-sharing ministry Medi-Share. The woman, 39-year-old Laura Alley, was ...

2/13/26 Update: This article has been updated with information about when the case would be referred to the U.S. Attorney’s Office. Monroe County leaders will ask the U.S. attorney’s office to review ...

Posiey Brown of Norristown, Pennsylvania, was floored when she opened her PECO energy bill in April — totaling $11,723.93 in charges. “There’s no way,” she recalled thinking to CBS News Philadelphia ...

ANDREWS, S.C. (WCSC) - A billing issue two years in the making might finally be coming to an end for the Town of Andrews. The problem first began when some folks were getting charged thousands of ...

Retailer says billing and delivery issues may be affecting hundreds of stores and restaurants statewide ...

ST. MARTIN PARISH — St. Martinville City Councilwoman Carol Frederick said utility billing questions in St. Martinville have gained attention after some residents reported unusually high charges ...

Debate over Jackson’s water system intensified as billing concerns and a proposed water authority drew discussion at a City Hall public hearing.