A call center is a specialized facility that is used by organizations to handle customer interactions. All incoming and outgoing calls to customer support, telemarketing, and sales services are ...

Tech tools can make your life as a financial advisor easier, helping you run your practice more efficiently. Building a tech ...

Editor's Note: This article was updated on July 12, 2024 to include new data and information. Customer relationship management (CRM) platforms have been around since the '90s. Back then they were ...

BOSTON, Aug 24 (Reuters) - SugarCRM Inc., a start-up using open-source software to challenge customer management industry leader Salesforce.com, expects revenue to more than double this year to about ...

Campus Management Corporation, a Florida-based company that makes student-information software for colleges, announced this week that it had acquired Talisma, a company that makes software to manage ...

Newly minted Salesforce.com co-CEO Bret Taylor has one singular challenge ahead of him: growth. Investors are clamoring for the top provider of cloud-based customer relations management software to ...

Expertise from Forbes Councils members, operated under license. Opinions expressed are those of the author. Customer relations are the foundation of any business. The more impact a client has on your ...

BOSTON, Aug 24 (Reuters) - SugarCRM Inc., a start-up using open-source software to challenge customer management industry leader Salesforce.com, expects revenue to more than double this year to about ...