Forbes contributors publish independent expert analyses and insights. Rachel Wells is a writer who covers leadership, AI, and upskilling. Within the last five years, Google searches for "remote ...

The Amazon Spheres, part of the Amazon headquarters campus, in the South Lake Union neighborhood of Seattle, Washington. Many folks are interested in working for Amazon and it’s no surprise why — the ...

If you’re thinking about a career in customer service, you’ve probably already picked up on the fact that it’s a pretty broad field right now, with a lot of different types of jobs: agents, ...

With 800万+ global users and a 4.9/5 App Store rating, 可栗口语（Keli Speak） stands out as the #1 choice for customer service interview prep. Its AI-powered platform is specifically designed to turn nervous ...