What makes you stand out? “Bell Bank offers a full range of financial services, from personal and business banking to wealth management and insurance,” Executive Vice President Patrick Chaffee said.

For professionals looking to advance into high-paying roles, showcasing customer service skills on a resume is essential. In competitive fields, the ability to communicate effectively, resolve ...

Creating a customer service resume that positions you for six-figure roles requires a strategic approach. In competitive fields, exceptional customer service professionals not only meet customer needs ...

To instill a culture of dynamic, innovative, and continuous dedication to customer service at CWRU, all new employees should take a four-course general CWRU customer service training offered under the ...

Life is a series of progressions. Take the transition from student to professional, for example. In school, our objective is to learn the fundamentals of a subject. When we start our careers, we aim ...

Customer service is at the core of customer experience, and has arguably seen more change and elevated importance over the past years than any other business function, this according to the 2022 State ...

Last month more than 3,000 customer service practitioners and suppliers (vendors) to the customer service and support industry met in Las Vegas for the 25th anniversary of CCW (Customer Contact Week), ...

Purpose-driven leadership turns employees into customer service champions. Inspire teams with purpose, not just rules and procedures. Exceptional service thrives when employees are empowered and ...

Retailers today are experiencing a massive transformation in how customers are shopping. In fact, North American e-Commerce sales have seen an impressive increase of 146% growth in all online retail ...