'Customer success.' Now there’s a term that’s been gaining a whole lot of traction of late for companies worldwide, especially those that deliver consulting services to their customers. And as their ...

However, like other fractional roles, hiring a fractional customer success leader can bring scale, and expertise to help build your future full-time team. For early companies, fractional customer ...

Today’s business environment is tough — as such, customer success has become a crucial aspect of generating revenue. It’s no longer enough to simply acquire new customers; retaining and expanding ...

As the downturn starts to bite and every dollar matters more, many CEOs are asking the same question. How should I wrangle a constricted company budget to outlast 2023? For subscription businesses, ...

SAN FRANCISCO, Feb. 20, 2025 (GLOBE NEWSWIRE) -- Gainsight, the world’s leading Customer Success platform, today announced the launch of the first customer agent for Slack, one of only 20 AI ...

Relativity’s Customer Excellence Competency Track recognizes partners that demonstrate outstanding performance in applying customer success best practices across every stage of the client journey with ...

Recognition reinforces CDS’ proven focus on delivering measurable client outcomes through expert-led partnerships. This competency validates our strategic focus on client enablement and the value of ...