Calling emergency services isn’t one of those things most folks do regularly, and it’s not like it’s possible to just ...

Jonesboro’s E-911 Dispatch Center is preparing for a major technology upgrade designed to improve response times and ...

First responders around the state have a new advantage when responding to emergencies, thanks to upgrades happening to ...

According to communications director Chad Deese, one of the new systems is called ASAP-to-PSAP (Public Safety Answering Points) and directly connects the 911 dispatcher’s office to several alarm ...

Overlooking the Phoenix skyline sit some of the city's most important first responders. 911 operators work all hours of the ...

When you’re a 911 dispatcher, it takes a lot, from communication to staying calm under pressure. For one man, he had what it ...

COLUMBIA COUNTY, N.Y. (NEWS10) – An emergency dispatcher helped a family with an exciting arrival on Wednesday. She assisted a woman in labor with an at-home birth. NEWS10 caught up with that ...

The Southeast Communications Center (SECOMM) is set to launch Aurelian, an artificial intelligence tool designed to assist ...