In a move that could give Microsoft new ammunition against its CRM rival and cloud partner Salesforce, the Redmond company today announced Dynamics 365, pledging to integrate its customer-relationship ...

For the past few years, Microsoft's Dynamics CRM and ERP business has been in dotted-line no-man's land, organizationally. When Microsoft unveiled its "One Microsoft" reorg in 2013, the Dynamics ...

Microsoft provided near- and longer-term updates about its ERP and CRM wares at its Convergence conference for its ERP and CRM customers and partners on April 11. On the near-term front, the Softies ...

Forbes contributors publish independent expert analyses and insights. I track enterprise software application development & data management. Is it possible to talk about business transformation and ...

A new AI-based extension to the company's Dynamics 365 CRM and ERP platform can automatically generate answers to customer emails, suggest marketing and sales campaigns, and summarize Teams chat ...

REDMOND, Wash. — April 28, 2009 — Furthering an ongoing commitment to help businesses thrive in today’s economy, Microsoft Corp. today introduced three major incentive offerings. The first is Business ...

In today’s fast-paced business environment, optimising operations is crucial for achieving sustainable growth and efficiency. Microsoft Dynamics 365 ERP provides a comprehensive solution that ...

LONDON — Oct. 14, 2010 — Microsoft Corp. (Nasdaq: “MSFT”) opens Convergence 2010 Europe today in London with a keynote address from Kirill Tatarinov, corporate vice president, Microsoft Business ...

Enterprise sales organizations operate in an environment where scale, speed, and accuracy directly impact revenue outcomes.

Microsoft has added AI capabilities to Dynamics 365 to take some of the drudgery out of finance and project management. “Finance has a lot of data and a lot of tedious manual processes,” said Georg ...

Microsoft has completed a series of moves aimed at making its Dynamics AX ERP software a more viable option for large enterprises, and plans to showcase them this week during the Convergence ...