NOW's AI-led workflow platform, large-deal momentum and faster growth give it an edge over CRM despite a richer valuation.
Salesforce added 6,000 Agentforce customers in one quarter, hitting $540M in revenue—challenging the AI bubble narrative with ...
Slack cofounder Cal Henderson on its new integrations with Salesforce services—and what it’s been like to become part of the business software giant. Once upon a time, Slack was a sort of Switzerland ...
The Salesforce Einstein Analytics Platform is designed for customer, sales, and marketing analyses, although it can serve other needs, too. Its powerful analytics capabilities along with its solid ...
New Einstein 1 Data Cloud is now natively integrated with the Einstein 1 Platform, so customers can connect any data to create a unified profile of their customer, and infuse AI, automation, and ...
Salesforce (NYSE:CRM) shares have lagged behind peers in recent years, raising questions about the company's AI strategy.
Forbes contributors publish independent expert analyses and insights. I track enterprise software application development & data management. Every technology company wants to be a ‘platform’ company ...
Our team tests, rates, and reviews more than 1,500 products each year to help you make better buying decisions and get more from technology. The Salesforce Einstein Analytics Platform is designed for ...