Call center costs vary and many systems are available. Finding the right one for your business can be challenging. Here’s ...

Massachusetts Call Center Highlights Rising Consumer Frustration With Automated Systems as AI Use Surges In moments ...

Pennsylvania Gov. Josh Shapiro knows how to make data center-friendly policies. He's still trying to make them good politics.

Pennsylvania Gov. Josh Shapiro knows how to make data center-friendly policies. He's still trying to make them good politics.

On the 58th anniversary of the first 911 call, Monroe County 911 Director April White explains how technology has evolved from handwritten logs to real-time video assistance, while sharing tips for ...

The technology industry is obsessed with the future. Many of our modern marvels are rooted in the legacy of Bell Labs, an ...

A Suffolk County pilot program is using "agentic AI" to answer calls phoned to the Consumer Affairs Division, one of the first ways artificial intelligence has been integrated into municipal ...

Apps that allow women and girls to be digitally stripped have sparked investigations from California to Europe.

The Colorado Springs Police Department is turning to new translation technology to better help people who speak different ...

Siemens AG raised its 2026 outlook following a first quarter that beat expectations and was powered by the artificial ...

Amelia Vance, at left, the founder and president of the Public Interest Privacy Center, leads a discussion on Feb. 10, 2026, at George Washington University law school in Washington. The panel ...

Dyna.Ai, a leading global provider of AI solutions, today announced an exclusive partnership with leading Saudi-based IT ...