Quiq reports nine key customer service challenges, emphasizing setting clear expectations, training for empathy, and ...

Bank of Valletta earned high commendations at the European contact centre & customer service awards for its customer-centric ...

In 2026, higher education law enforcement will prioritize belonging-driven policing, AI-enhanced security infrastructure, ...

Husky Liners shares tips on safely driving in snow, sleet, and freezing rain, emphasizing the importance of cautious driving ...

Vanta reports on eight essential AI security best practices for organizations to mitigate risks and ensure safe AI adoption ...

Leading with influence focuses on building trust, empathy and a shared vision to inspire teams toward higher engagement and ...

Based on a survey of nearly 11,814 respondents across diverse industries, the study shows that female professionals are not ...

Concentrix launches emotionally aware conversational AI agents to deliver fast business results and enhance operations, ...

Annika Marie Schoene, a research scientist and assistant professor at Northeastern University who studies AI in healthcare, ...

ALSAC, the fundraising and awareness organization for St. Jude Children's Research Hospital®, today announced that Martin Hand has been appointed chief development officer. In his new role, Hand leads ...

Students in India's smaller towns are gaining valuable skills through insurance advisory roles. This emerging pathway offers ...

WITH Christmas done and dusted, millions of households are scrubbing and polishing for a fresh start to the New Year. And ...