Quiq reports nine key customer service challenges, emphasizing setting clear expectations, training for empathy, and ...

The quick-service restaurant industry is at a critical inflection point and is undergoing a significant transformation. As ...

Global enterprises adopt AI contact center AI as virtual agents and automation reshape operations and customer experience. BERKELEY, CA, UNITED STATES, January 5, 2026 /EINPresswire.com/ — AI Contact ...

Digital transformation is not only about the adoption of new technologies; it transforms the functioning of the organization ...

The 2026 CX roadmap must shift from reactive fixes to proactive, cross-functional planning, measurable customer value, & long ...

Sobot ranked in 252 reports and earned 32 badges in G2 reports for Winter 2026, including 7 leader badges. The strong ...

LAS VEGAS, NV, UNITED STATES, January 7, 2026 /EINPresswire.com/ -- As the International Consumer Electronics Show ...

BSNL rolls out Wi-Fi calling nationwide, enabling free voice calls over Wi-Fi in low-signal areas as part of its network ...

American Airlines is using AI, automation, and data to deliver smarter discovery, transparency, reduced friction, and ...

Taylor Morrison leads U.S. homebuilders in trust for 11 years, posting a record Net Trust Quotient of 115.7 in 2026.

NEW YORK, NY, UNITED STATES, December 31, 2025 /EINPresswire.com/ — AeroFlow Technologies (“AeroFlow”), a global manufacturer of welded and seamless tubing and tube assemblies for the aerospace and ...

Paritosh Kashyap, Executive Director at Kotak Mahindra Bank, discusses the RBI's shift toward customer centricity and ease of ...